I purchased a Rolex GMT Master Pepsi Watch while stationed in Keflavic, Iceland. It recently started to lose a little time. So, I decided to locate a Rolex Repair Facility. I was fortunate enough to locate Jeffrey through his Internet Web Site.
Our first conversation went something like this, Me: "I have a Rolex GMT Master Pepsi Watch that is losing time, can you repair it?", Jeffrey asks: "Has your watch ever been serviced?" I reply?: "No" Jeffrey: "When did you purchase the Rolex?" Me: "1975" Jeffrey: "You mean that your Rolex has been running for 40 years without any service?" Me: "Yes and it is still functioning" Jeffrey: "Send it to me and I will repair and service it for you."
Jeffrey's turn around time was rapid considering that he had to basically take apart the entire Rolex and rebuild it. I am amazed at Jeffrey's work on my watch, my 40 year old Rolex GMT Master Pepsi Watch is now better than when it was brand new. All of this work was done at a very reasonable price.
Thank you Jeffrey for your Exceptional work, Professionalism and your outstanding Customer Service.
Should you ever need a personal referral please don't hesitate to have them contact me anytime.
LCDR (SW) Don C. Richardson USN/RET
Southington CT. and Penonome, Republic of Panama
Magic Jack # 504-355-9637
I sent a thoroughly abused rolex that I've had for 35 years. I wore it every day regardless of my activity and it suffered the consequences. I sent it to Jeff and he restored it to better than new....literally better than new. He kept me informed of every repair step over the period it was in his shop and I really appreciated his concern of my anxiety. Thanks, Jeff, I would recommend you and your staff to anyone who is looking for first rate Rolex repairs and maintenance at a fair price.
Wynn Odom Ford
I recently sent my 35 year old Rolex Sea Dweller to Jeffrey Harris, The Rolex Doctor after reading the testimonials from other customers on his web page. Receiving the watch back, in much less time than expected, I was not disappointed. The watch I sent was in bad shape, not running after years of use and abuse. It had been over twenty years since being serviced properly. It required a complete overhaul. Jeffrey took the time to explain in detail what was required to put the watch back in working order.
The watch i received back looked and ran as it did when first purchased, I could not be more pleased. I would highly recommend Jeffrey’s expertise to anyone who owns an heirloom timepiece for quality, timely and personalized service.
Thank you again Jeffrey.
Airline Pilot - American Airlines
I recently sent my 50 plus year old Rolex to Jeffrey for repairs. The watch was my fathers and was scratched, abused, neglected and to add insult to injury, waterlogged. I had no hope of the watch ever being worn again and had resigned myself into it being just a keepsake, not an heirloom.
After several weeks in Jeffrey's care, I received my watch yesterday afternoon. I am completely astonished at how bright, clean, and new the watch appears. It looks absolutely fabulous, and has become "showroom new" again. I never noticed this watch when it was new, but am certain it did not look this good.
It is now an heirloom once again. With Jeffrey's care, I can now look forward to passing this along to the third generation.
Thank you Jeffrey
MY wife thought I was crazy to send our Rolex watches to an internet repair shop. Well 5 weeks later we got them back and they are like new. The Rolex Doctor does great work at a great price. I highly recommend the Rolex Doctor for all your Rolex service needs.
I had purchased this watch about three years ago internationally and it never ran properly. I sent it back to the seller, it still wasn't working after they supposedly fixed it. I sent it to somebody here in Northern New England and they only managed to have it completely stop running after a few months.
Then I discovered The Rolex Doctor. I called Jeffrey and he arranged the insured shipping label (I paid for the shipping and insurance) and I sent it down to Boca. After a few days he called and explained the amount of work needed to bring this 40 year old Oyster Perpetual Datejust back to life. He said that it would take 3-4 weeks, mostly because of the amount of work required.
It wasn't cheap, there were a few additional expenses along the way (this watch had never been maintained properly) but within two weeks it was back and looking and running like it was brand new! I waited a week (curious to see how well it would keep time) and it's been humming.
I would recommend Jeffrey without hesitation. We have several Rolexes in the family and from now on, they are going to Boca when they need maintenance or repair. This man knows Rolex, and I'm sure every other brand of timepiece he works on. Thank you!